Odoo ERP & Odoo CRM: A perfect fit for all-size businesses
Posted On July Tuesday 20, 2021
In times of crisis, such as the one we are currently experiencing, getting ahead in the competition is one of the most significant factors for all businesses. Organizations trying to obtain relevant information from their data – stored in dispersed locations, spreadsheets, emails, accounting, billing, service, or other systems – often lack accurate and useful information because the data is either out of date or incomplete or difficult to relate. To solve this, Odoo ERP & Odoo CRM suits well to the needs of your business and can solve countless problems in one platform.
Let’s discuss Odoo ERP & Odoo CRM in brief:
Odoo ERP software is a flexible, customizable, and integrated technology platform where data is accurate and available in real-time. It allows a consolidated view of customer interactions and effective relationship management within the organization. The fact is, Odoo ERP is available online and ensures that it can be implemented anywhere, anytime.
Odoo CRM is a dynamic module that fits seamlessly into the Odoo platform, interacting with sales, accounting, marketing, website, bulk email, and everything in between. Moreover, the ease of use effectively manages interactions with existing and potential customers with a 360-degree view. As a result, customers will get the required support whenever they want, significantly transforming their experience with the company.
Why businesses should embrace Odoo?
To meet sales challenges in times of uncertainty, companies need to understand their customers with great clarity. It is necessary to understand your new normal, understand what affects your needs, and monitor your changes in buying habits. This means relying even more on available customer data to put all the pieces together. Thus, today more and more companies are betting on comprehensive management platforms for managing their business.
However, as we all know, each company is different, and needs are constantly changing Odoo acts as a one-roof solution for all your business needs. It automates business processes while presenting real-time insights about other functions such as accounting, manufacturing, supply chain, sales, marketing, and human resources (HR). As a result, this helps in cost savings and improves productivity as people spend less time searching for required data.
About Odoo ERP
Odoo ERP, formerly known as OpenERP, is business management software that offers an intuitive, fully integrated, and easily upgradeable solution. Its architecture allows freelancers, local businesses, and organizations to develop applications or modules and put them on the market for sale or free download-purpose. Currently, it has more than 5 million users worldwide, and its main feature is flexibility. As open-source software, it is possible to adapt and customize the entire system to adapt to the specific reality of each company.
Using free software is an inexpensive alternative with the source code available to everyone; there are no license usage fees, which will save a considerable amount of money in the long term compared to other ERP programs.
With a large community of developers dedicated to bug fixes and constant improvements in performance and security, Odoo is the open-source ERP software with the performance and accessibility that every business needs.
Ways Odoo ERP optimizes business process
Odoo, being one of the best Open Source ERP, is suitable for all kinds of business operations. It can be customized and implemented effectively by Odoo Integrators, which will respond quickly to your needs and will provide rapid support.
One solution for all areas of the company
Odoo has more than 26,000 applications in its AppStore and covers all business needs from one place without having to search for information on different sites and losing traceability. Odoo applications integrate seamlessly with each other allowing you to automate your processes and drastically reduce IT spending. In addition, the new website builder with new and improved designs allows having a beautiful website or e-commerce that can seamlessly integrate with other systems such as logistics, lead management, or automated marketing actions.
Cost savings
One of the most significant value propositions of Odoo ERP systems is they can save your organization’s cost in many ways. By automating the repetitive tasks, companies can minimize errors and the need to add employees in the long run as the business grows. And, with cloud ERP, organizations can quickly see the incremental value from the software, on top of what they are spending.
Platform Customization
One of the excellent advantages of Odoo is its ability to adapt to different scenarios. By having an open-source code, it becomes possible to customize all the platform details. In addition, its API allows you to integrate the platform with other external applications such as Whatsapp, WooCommerce, or Prestashop.
Faster upgrade with the open-source model
Odoo Community is open source, so the source code is available to everyone. It allows developers to create their own applications within the central core. Programmers have access to the tools necessary to design specific solutions if that has not been integrated by default in the native Odoo functionalities. Customers can use the applications created by the community. Some examples of integration can be from WooCommerce or Shopify to specific functionalities with custom dashboards.
What does Odoo CRM offer?
Odoo CRM is one of the best systems for companies, as it completes sales management single-handedly. Its multiple functionalities easily integrate with other management software and allow the sales department to organize and do more in less time. Thanks to automation tools, the sales team can spend more time selling.
With Odoo CRM, customized activity scheduling tools are available for phone calls, meetings, emails, demonstrations, proposals, and more. The sales team gets instant and automatic access to information about the created opportunity, originating from visits, web pages visited, email sent, or information provided in the store. Among the main qualities of this module, there is a possibility of following up with clients from the beginning to the end, obtaining sales forecasts, scheduling activities, and real-time management.
Ways Odoo CRM benefits companies
- Data is available in a single system and is easily accessible for customer service or to the management for long-term forecasts and decisions.
- The tools available allow you to organize your work based on the next planned actions and follow-up activities.
- Real-time messages, an overview of team activities, notifications, and descriptions of phone calls and quotes facilitates real-time understanding.
- You can make quotes in pdf or online, transform them into sales orders and these into invoices in just one click and follow them until payment.
Advantages of Odoo for businesses
The most noteworthy benefits at the cloud level are:
- Centralized reports to perform multiple operations from a single application.
- Minimizes time and all kinds of errors.
- Optimizes the customer service process.
- Maximizes profits on every sale.
- All the necessary information at a glance.
- It is cost-effective as compared to other ERPs.
- Completely customizable based on the needs of your business.
- Streamlines communication
- Spend less time on emails, as automated replies are available
- Automates promotion in Social Networks
Main features of Odoo ERP & Odoo CRM
From a single application, you can significantly improve your business; use a complete CRM, human resource management, manufacturing processes, accounting, purchasing, and inventory. Let’s have a brief overview of all these applications.
CRM (Customer Relationship Management)
Odoo CRM does a complete follow-up of your potential customers. You can keep a record of all the information about your global clients from one place. It gives access to all relevant information, such as web pages, emails, and more, from the same information panel.
Point of sale (POS)
An important and moving part of the business is the ability to manage it from anywhere. With Odoo, it is easy to install a point of sale without any powerful technical requirements. For instance, with the applications for tablets, you will be able to do all your operations, inventory control, or manage the online store even if at a specific moment you do not have internet access.
Odoo Sales
Odoo sales help to sell efficiently, optimize communication between sellers and manage all orders from your app. It allows direct delivery to the client, negotiation of details, and acceptance and payment by the client on the platform itself.
Odoo Accounting
From the synchronization of banking operations to managing invoices, Odoo allows you to carry out all types of transactions without accessibility problems. You can receive payments immediately, even with an electronic signature. Dynamic reports are effective in the financial aspects of the business. Moreover, the Odoo platform offers a reliable accounting module, where multitudes of options are available which helps users to manage assets, liabilities, or funds. The module also deals with the billing aspects of managing the company’s chart of accounts.
Billing
Odoo’s online billing will automatically generate an invoice based on sales, delivery, contracts, delivery notes, time, and updated data for each record. You can also keep track of all transactions and keep track paid and pending invoices.
Odoo for inventories
Odoo has an intelligent double-entry inventory management system that fully manages and tracks every movement. With stock control reports in real-time, you will get the most knowledge out of each product.
Wrapping Up
Odoo has grown since its early years as TinyERP and Open ERP, becoming one of the best current ERP options for both SMEs and large companies. The functionalities that Odoo provides are far beyond what we can describe in a blog post. Thus, Techcloudpro invite you to contact us, and let’s evaluate together what Odoo can do for your company or your business.
